Privacy Policy
Please review our privacy policy Agreement, The personal
information and data provided to us by you or your use of the site will be
strictly confidential under the privacy agreement and applicable law and
regulations. If you object to your information being transferred or used in the
manner specified in the privacy agreement, please do not use the site.
Privacy and Confidentiality
Welcome to Cartrule.com operated by Cartrule online
business ltd. We respect your privacy and want to protect your personal
information. To know more please read this privacy policy.
This Privacy policy will explain how we collect, use,
disclose your personal information and also explain the steps to secure your
information. By visiting this Site directly or through another site, you accept
the practice described in this policy.
Privacy
is important to us and for us, data protection is the foundation of your trust.
We shall therefore only collect information where it is necessary for us and we
will only collect relevant information to our dealings with you. we will keep
your information as long as we require it (by law) or as is relevant for the
objective it's been gathered.
We
will stop retaining your data or remove means that is associated with you as
soon as such retention no longer serves the purpose for which the personal data
was collected which is for legal and business purpose.
Your
visit to our site without providing personal information will not be recorded
and will be anonymous unless you have an account on the site.
Data we collect.
- As we have said Information that we collect is only
for business and legal purposes and will be stored accordingly.
Cartrule.com will collect various information if you want to place an
order for a product with us on the site;
- We collect, store and process your data for
processing your purchase on the site and any possible later claims and to
provide you with our other services. We may collect your information
including but not limited to Name, gender, date of birth, email address,
delivery address, postal address, telephone number, mobile number, payment
detail, payment card detail, or bank details;
- cartrule.com will or can collect the following
information from buyers;
- Your name, gender profile picture, and date of birth
were collected for identity purposes;
- Delivery address, email address, billing address,
and phone number, for contact purposes;
- Bank account detail, Payment card detail, and
payment information for billing and payment securing purposes;
- Biometric data can be collected like voice files,
face recognition, and fingerprint recognition to enhance user experience
and data protection;
- Technical data such as IP address, your login data,
browser type, and version, device information, time zone and location,
operating system, IMEI, MAC address, cookies, other information, and
technology on the devices use to access the site;
- Usage data like which funnel you take to visit our
site, product, and service you search on the site, time spent on the
pages, and other similar data to enhance your user experience;
- we may ask for additional information for due
diligence checks or required by responsible authorities as required for
identity verification (Identification card issued by government, e.g
Passport, License, or ID card)
Usage of your information.
- Process the order that you submit through the site;
- Deliver the order that you have purchased through
the site we may pass relevant information to a third party to make
delivery of the product to you;
- update you on the delivery of the product;
- Provide customer support to your product;
- verify and carry out payment transactions (
including any credit card payment, bank transfer, offline payments,
remittance, or e-wallets) about payment related to you. To verify and
carry out such payment transactions payment information, which may include
personal data, will be transferred to third parties such as our payment
service provider.
Providing service
- Display your name account name and profile on the
site;
- Responds to your feedback, claims, disputes, and
queries
- To provide after-sales services;
- To give sales alerts, promotional information, and
other related information.
The legal and operational purpose
Ascertain your identity in connection with the fraud
detection purposes
prevent or investigate any actual or suspected violation
of our terms and conditions.
- Perform due diligence check;
- comply with legal and regulatory requirements
including any law enforcement request, in connection with any legal
proceeding or otherwise deemed necessary by us;
- Compare information with a third party to ensure
that information is correct;
- To prevent a threat to life, health, or safety.
Analytics, research, business, and
development
- Understand your user experience and problems to
improve user experience;
- To improve the layout or content of the pages of the
site and customize them for users;
- conduct survey, conduct data analysis, testing and
research, monitoring and analyzing usage and activity trends;
- To further development of the product and service;
- Help us to conduct marketing and advertisement and
scale business;
- Conduct automation that will enhance your experience
and save time and money.
Other uses of your information
- we can use your personal information
anonymously for opinion and market research. Your answer in surveys will
not be forwarded to a third party without consent;
- we will also send you other information about us
like our other websites, our products, services, campaigns, charities,
apps and other developments, our newsletter, anything relating to our
companies. if you would not prefer you can unsubscribe. Within 7days
workings of your instruction, we will cease to send you information as
requested.
Competitions
We use data to notify winners and advertise our offers.
Cookies
we or our service providers may use cookies, web beacons,
and other similar technologies in connection with your use of the site.
The acceptance of cookies is not a requirement for
visiting the site. Cookies are small text files placed in the memory of your
browsers or device when you visit a website. They allow us to recognize
particular devices or browsers. Cookies can be used to recognize your internet
protocol address saving your time when you want to enter or while you are on
site. Web beacons are the graphics that may include on the site. They allow us
to count users who have visited the page so we can better understand your
interest and preference. we use cookies for your convenience in using the site
(for example remember you when you sift from one page to another without having
to re-enter your email address) not for obtaining any other private
information. However certain cookies are required to perform core
functionality( such as adding items to the cart), so please note that changing
and deleting cookies may affect the functionality of the site. We assure you
that our use of the cookies does not intend to collect any private information
and is free from viruses. Your browser can set to not accept cookies, but this
will restrict your use of the site. if you want to find out more about cookies
go here.
Security
- When we collect data through the site, we collect
your details on a secure server. We use firewalls on our server. We
request proof of identity before we disclose personal information to you.
You are responsible for protection against unauthorized access to your
username and password and your computer.
- We request you to keep a strong password change it
time to time however, no method of transmission over the internet or
method of electronic storage is completely secure. We strive to protect
the security of your information and constantly review and enhance our
information security system;
Rights
- if you are concerned about your data, you have to
request access to the personal data which we may hold or process about
you. you have the right to request us to correct your inaccurate data free
of charge. At any time you have the right to request us to stop using your
data for direct marketing purposes.
- You have the right to ask us to delete your data
held by us. In the event you wish to delete your data, you may have to
call our customer service and fill up a deletion request form. Once your
request has been submitted it will take 15 working days from the receipt
of your deletion request to delete your data;